It typically takes one business day after confirmation of payment to process and ship your order. Presently, we usually ship via Canada Post, United Parcel Service, and Purolator.

Delivery dates vary based on third-party shipping schedules and your location. Depending upon product availability and other factors affecting fulfillment, your order may arrive in multiple shipments. We are not responsible for shipping carrier delays.

When you receive your shipment, please inspect all packages to ensure there are no missing items, and test the products for proper function. Please be sure to save the box, any outer shipping carton, and all packing material in the event that you need it for a return shipment.

If you require any assistance, please email atinfo@zappiti.caor use a contact form and include your order confirmation number.